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Introduction

0:00

Welcome

2:22

Who is Michele

2:57

CT1 update

5:11

Resources

7:39

Assumptions

8:01

User research

10:06

Take notes

12:09

Qualitative research

13:18

Buyin

15:29

Planning

16:09

Research Planning

16:37

Interviewing

18:21

Guides

19:50

Questions

23:10

Where are you

23:36

What are you looking to

24:39

What level of confidence

24:54

Sample questions

25:57

User research landscape

27:01

User research terminology

28:13

Methods in action

32:45

Planning for research

43:44

Paper prototypes

47:11

Ethnography

49:19

Empathy Mapping

52:12

Health Website Redesign

52:58

Creativity Innovation Workshop

54:54

Journey Mapping

56:43

Stakeholder Mapping

57:44

Mad Libs

58:31
Michele Ronsen X UX rescue
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2021Sep 8
Michele, founder of Curiosity Tank shares valuable lessons on User Research Methods in action. Links shared during the talk Today’s tools and resources https://www.curiositytank.com/ux-resc... Stakeholder Questions: https://www.curiositytank.com/sample-... Stay connected with Michele on LinkedIn:   / michele-ronsen-0a55233   In this chat Michele will talk about several user research methods, share what they "look like" in action, discuss the types of research questions they answer and their pros and cons. She will also share a few of her most popular tools/templates from her "Ask Like A Pro" user research workshop series and a special UX Rescue discount code for the Fall cohort beginning in late September. About Michele Michele Ronsen is a user research executive, coach and educator. She teaches design and user research to people around the world. Her corporate training and workshops are inspired by working with Fortune 500s and start-ups for more than twenty years. In 2010, Michele founded Ronsen Consulting, a design and strategy firm specializing in human-centered research, design development and hands-on learning programs. Ten years later, she established Curiosity Tank to help more people ask better questions in order to make confident decisions. In 2020 Michele taught over 3200 students how to ask better questions and make more informed business decisions. LinkedIn also honored her with a TopVoices award in the Technology category. Check out www.curiositytank.com to learn more!

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UX Rescue

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