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3 results for Senior Ux Researcher in Washington DC

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We are offering a permanent employment opportunity for a ServiceNOW Developer role in Sacramento, California. This role will primarily focus on the software engineering function, which includes designing, developing, testing, troubleshooting, and debugging of software programs for enhancements and new software-intensive systems and products.

Responsibilities

• Design, develop, and test software-intensive systems and products.

• Troubleshoot and debug software programs to ensure smooth operations.

• Collaborate with internal experts to develop technical solutions.

• Apply appropriate principles, standards, processes, procedures, and tools throughout the software development life cycle.

• Analyze hardware compatibility and develop software products and tools used for design, development, and maintenance of infrastructure and platforms.

• Communicate effectively with internal and client project team members.

• Influence team members regarding solution design, process, and/or approaches.

• Coach and review the work of lower-level technical staff.

• Understand and apply principles, theories, and concepts of technical domain while having a broad understanding of other related specialty areas.

• Manage day-to-day objectives with significant impact on operational results or project deliverables.

Basic Qualifications

Education & Experience:

Bachelor's degree and 4+ years of hands-on ServiceNow development experience. Additional years of experience may be considered in lieu of a degree.

ServiceNow Expertise:

Proficiency in developing and configuring ServiceNow across multiple modules.
Experience unit testing and troubleshooting custom applications.

Agile & ITIL Knowledge:

Familiarity with Agile/Scrum methodologies and ITIL concepts.

Organizational Skills:

Ability to support multiple projects simultaneously in a highly matrixed organization.

Key Skills:

Attention to detail and thoroughness in implementation.
Strong customer service orientation and teamwork skills, working collaboratively with clients and vendors.
Exceptional communication skills to convey technical concepts clearly and collaborate effectively.
Problem-solving and critical thinking capabilities for risk identification and solution development.

Security Clearance:

Must be able to obtain and maintain a DOJ Public Trust clearance.

Desired Qualifications

Certifications:

ServiceNow Certified Application Developer Certification.
ServiceNow Certified Implementation Specialist Certification.
ITIL v3 Foundations Certification.

Additional Skills:

Advanced presentation and requirements elicitation skills.

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

3 results for Senior Ux Researcher in Washington, DC

ServiceNOW Developer We are offering a permanent employment opportunity for a ServiceNOW Developer role in Sacramento, California. This role will primarily focus on the software engineering function, which includes designing, developing, testing, troubleshooting, and debugging of software programs for enhancements and new software-intensive systems and products. Responsibilities• Design, develop, and test software-intensive systems and products.• Troubleshoot and debug software programs to ensure smooth operations.• Collaborate with internal experts to develop technical solutions.• Apply appropriate principles, standards, processes, procedures, and tools throughout the software development life cycle.• Analyze hardware compatibility and develop software products and tools used for design, development, and maintenance of infrastructure and platforms.• Communicate effectively with internal and client project team members.• Influence team members regarding solution design, process, and/or approaches.• Coach and review the work of lower-level technical staff.• Understand and apply principles, theories, and concepts of technical domain while having a broad understanding of other related specialty areas.• Manage day-to-day objectives with significant impact on operational results or project deliverables.

DevOps (AWS, Ansible, Terraform, Docker) IV (Contractor) We are offering a long-term contract employment opportunity for a DevOps (AWS, Ansible, Terraform, Docker) IV in Washington, DC. This role requires a self-motivated individual with strong problem-solving skills, who can effectively collaborate with various teams and communicate at all levels within the organization. Responsibilities:• Collaborating with Software Development teams, Product Managers, and Business Owners to ensure the smooth operation and deployment of systems• Building and managing CI/CD pipeline configurations to orchestrate both large and small-scale system provisioning and deployments• Using automation tools to monitor system health and reliability in order to support business process requirements• Troubleshooting and resolving issues across development, test, and production environments• Communicating status updates and potential risks to product teams• Streamlining operations and processes through automation• Developing and maintaining tools for deployment, monitoring, and operations• Leveraging AWS technologies and other cloud providers to optimize costs and improve operational efficiency• Ensuring security and risk mitigation through technology• Utilizing automation tools such as Puppet, Terraform, CHEF, or Ansible• Working with technologies such as Kubernetes, Helm, Docker, PostGres, MySQL, Redis, ElasticSearch, microservices, and message queues• Applying knowledge of CI/CD tools such as Jenkins, TravisCI, CircleCI, AppVeyor, etc• Employing Git or other version control tools and working in an Agile environment• Demonstrating a comprehensive understanding of modern platform technologies and industry-standard methodologies• Applying experience in financial services to manage database operations.

Workday Integrations Developer We are on the lookout for a Workday Integrations Developer to become a part of our team in the Healthcare, Hospitals, and Social Assistance sector, located in McLean, Virginia. You will be tasked with the responsibility of managing complex integrations with the Workday cloud application, using your skills to solve intricate business problems and ensure seamless functionality across various Human Capital Management and Financial functional areas. This role also requires you to handle internal IT security and reporting needs. Responsibilities: • Take the lead in the design, development, and support testing of the Workday integration code base, including Workday Studio, EIB, Core Connectors, DT, XSLT, RaaS, and supporting 3rd party coding. • Conduct Discovery sessions with business and 3rd party vendor subject matter experts for integrations and reports. • Develop detailed integration specifications, field mappings, and designs to support the entire integration and report deployment life cycle. • Handle the investigation of integration and report failures, perform root cause analyses, and provide detailed findings and recommendations to management and business leaders. • Identify and escalate risks in a timely manner, while developing alternative technical and functional solutions as needed. • Manage the processing of customer credit applications accurately and efficiently. • Ensure the maintenance of accurate customer credit records. • Monitor customer accounts and take appropriate action when necessary. • Utilize your skills in Client Side Scripting, Cloud Technologies, CRM, ERP - Enterprise Resource Planning, Microsoft, AB Testing, API Development, Business Process Functions, Business Requirement Document, and Configuration Management to achieve these tasks.

Technology Doesn't Change the World, People Do.®

3 results for Senior Ux Researcher in Washington, DC

Technology Doesn't Change the World, People Do.^®