How we use CustomerIQ to power our GTM

Turn feedback into revenue with AI

CustomerIQ is an AI platform to aggregate all your customer feedback, quantify customer needs, and accelerate revenue-driving workflows with AI.

CustomerIQ Insights View
Customer intelligence

A self-organizing database of customer insights

Automatically extract highlights like feature requests, pain points, preferences, and more. No need to summarize or clean data. Our AI takes care of it for you.

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Native integrations
Aggregate feedback from Slack, Hubspot, Zendesk, Intercom, and more
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Zapier and API
Connect over 1,000 applications or any custom source via Zapier and our API
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AI highlight extraction
CustomerIQ AI automatically extracts feature requests, pain points, billings issues, and more automatically with AI
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Insights and answers

A discovery and answer engine for all your teams.

As highlights stack up you can use views to filter by customer segment, tag common highlights by theme, search for specific answers, track topics, and quantify feedback with contact, account, or deal properties.

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AI filters
Filter or track highlights related to any topic like new features or known issues
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AI discover
Automatically cluster feedback by common theme, then quantify themes by value
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AI search
Type your question and get answers
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align

Align every team with customer insights driving new initiatives.

Everyone wants the same thing: happy customers. With CustomerIQ, you can center your team around your customer. All in one tool.

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Projects
Organize highlights, docs, and teams with projects
Assistant
AI Assistant
Create content with AI fast with customizable AI prompt.
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Docs
Edit text, plan, and collaborate in Docs
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AI Assistant

Collaborate, brainstorm, and create with the AI Assistant who knows everything about your customer.

You've never seen AI content generation like this. CustomerIQ's AI Assistant helps you create content using customer intelligence so it's rooted in fact and customer needs.

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Fast and intelligent
Powered by the leading LLM models and revolutionary retrieval augmented generation.
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In-line citations
Always understand the original context influencing content generated by the assistant.
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security

Enterprise-grade
security and scale

We keep your data safe and private with built-in security features that stay up-to-date as security protocols evolve. Our data centers are U.S.-based, our third-party AI/ML models are not trained on your data, and we don’t retain ownership of your outputs.

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No training
We don’t train on your data, ever
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Encrypted
Data encryption in transit and at rest
Settings
Use roles
Workspace and role provisioning
Analytics
Scale
Workspaces built to scale to any volume
Use cases

Just a few things you can do with CustomerIQ

From documenting product requirements to planning a content strategy, you're about to supercharge your workflow.

Explore all
why customeriq

Not just insights, action.

CustomerIQ is the only AI platform to discover insights & drive revenue with generative AI.

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Adaptive, flexible AI models
Built to scale to any volume of data, our AI models adapt to your preferences. Capture feedback from uploads, integrations, and our Chrome extension.
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Content generation and delivery
Your workspace AI Assistant uses all your aggregated customer intelligence to help you accelerate content generation and planning.
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Enterprise security, scalability and support
CustomerIQ is built with security and scale at its core

From feedback to insights in 5 minutes or less

Connect integrations, follow our start guide, and have your team up and running in minutes.