UAE Launch Associate
Dubai
Markets – Markets /
Full-time, Permanent /
Our Mission
Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets.
The Team
-> Founded by Harvard grads / 3rd-time founders --- also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).
-> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) --- we like moving fast, and we hire people that do as well.
-> Driven by mission, guided by values (see below) – in deed, not just word.
-> Team as global as the mission, >30 languages from 25 countries (i.e., if you’re interested in learning to make Chicken Moambe, we’re the place).
About Us
Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s words or TechCrunch article
Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee*, saving money in the process. With a formal market size of >700B alone, we’ve got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that’s just the beginning...
Our Investors
Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels
*We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF).
The Role
You will be a key part of Taptap Send’s business development team, involved end to end from brainstorming to country launch. You will be dedicated to helping launch the best markets, partners, and products for money transfer in the MENA region and beyond. Reporting to the Managing Director UAE, you’ll collaborate with key external stakeholders and lead the timeline to product launch. You’ll use your passion for getting things done in emerging markets, building close working relationships with every kind of individual and organization to scale Taptap Send from 18 recipient markets to even more.
The Ideal Candidate
You enjoy challenges, you love travel and adventure, and love to project manage. You feel comfortable in unfamiliar settings and enjoy working in a team environment to figure out the path to success. You are enthusiastic about working in the fast-paced environment of a rapidly growing startup.
Responsibilities
- Lead data-driven identification of customer cohorts, as well as payout corridors from the UAE
- Customer pain-point identification for potential product tailoring
- On-going industry benchmarking against competitor product offerings and pricing
- Support with community outreach and partnershipsTravel to markets to gain a deeper understanding
- Stay close to our customers as we develop new products and channels
Requirements
- The ideal candidate will be entrepreneurial and a generalist
- 3 - 4 years consulting experience with a top-tier consulting firm and/or tech start-up experience
- Exceptional project management, analytical, and research skills
- Exceptional communication (written, oral and PowerPoint) and interpersonal skills with the emotional maturity to handle delicate subjects that will arise in this role.
- Ability to translate and effectively communicate technical data to non-technical audiences
- Ability to work independently and juggle competing priorities, including across teams and with external partners
- Extreme ownership mindset with the ambition and resilience to win
- Strong interest in and aptitude for project management
- A desire for giving and receiving direct, candid feedback
- Fluency in English; Arabic is a big plus; South Asian languages also a plus.
Benefits
- Competitive salary
- Flexible hours
- Regular team events
- Learning and Development budget for your professional development needs
- Taptap equipment (laptop, accessories)
- Work from home desk stipend
- Headspace Subscription
Impact first.
Team next.
Accept reality.
Propose solutions.
Win with grit.
Be proactively candid, with yourself and others.
Love the particular.
Own it.
Create positive energy.
Maybe, even have fun.
Equal Opportunity Employer
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
