What will you be doing in this role:

The UX Writer/Editor will create written content that guides our users through digital products and experiences. This role will work with UX Designers, Product Managers, and others to design seamless experiences for patients and users. The UX Writer will work closely with our product team to ensure that we communicate to our users in a clear, consistent, and user-centric manner while staying aligned with brand strategy and business objectives.

• Writes clear, concise, engaging copy that guides users within a digital product and helps them interact with it, including microcopy, UI labels, menu labels, buttons, and headlines.
• Distills value props and desired actions down to short, actionable copy.
• Maintains digital style standards, including grammar, usage, tone, and branding; partner with Brand Strategy to align style guides where needed.
• Works with product owners and stakeholders to understand requirements for new and existing features and advocate for users and UX best practices.
• Collaborates with product and design teams to align on user experience and bring a copy perspective to page layout and visual design; serves as the digital communication expert for cross-functional teams.
• Creates a consistent end-to-end experience and ensure that digital content complies with brand standards, legal, and compliance.
• Understands business requirements and target audiences’ needs and advises on a communications strategy that serves both.
• Communicates the needs and expectations of the user effectively; uses data and user feedback to guide recommendations and content decisions.
• Presents new solutions and recommendations to stakeholders, using expertise and persuasion to influence the product vision.
• Understands accessibility standards and provides guidance on element labels.
• Supports digital product teams with expertise in content strategy and SEO.

Experience Requirements:

Three (3) plus years of experience creating user-focused digital content with superior writing, editing, and proofreading skills.

Educational Requirements:

Bachelor’s degree in English, Journalism, Technical Writing, UX Design, or related field. (preferred)

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