Idea in Brief

The Problem

Labor-force participation is down, and job creation is up. Globally, the share of companies reporting talent shortages rose from 35% in 2013 to 77% in 2023. Meanwhile, roughly 10,000 Americans a day reach age 65.

The Good News

Many older workers want to keep working. In fact, they already are. Employees 65 or older now represent the fastest-growing segment of the workforce. One study projects that 150 million jobs worldwide will shift to workers over 55 by 2030.

The Way Forward

Older and retired workers represent a significantly undervalued and underutilized labor pool. If employers can get better at hiring, retaining, and engaging them, they’ll discover countless opportunities for mutually productive employment matches.

Today’s workforce and workplace are in unprecedented flux. Organizations have serious talent gaps to fill, for all sorts of reasons: high employee turnover, low employee engagement, the dramatic shift to remote and hybrid work, the continuing Baby Boomer retirement wave, rapid advances in technology. Many of the most critical positions require sophisticated skills, experience, and social acumen. Those needs can’t all be met simply by hiring and training inexperienced workers or leveraging AI.

A version of this article appeared in the March–April 2024 issue of Harvard Business Review.