Michele Ronsen
User Research Leader, Keynote Speaker, Educator, Founder, UX Coach + Mentor
San Francisco, California, United States
28K followers
500+ connections
About
There are a few things neither a portfolio nor a C.V. address that may be helpful to know. For example, my earliest memory is of driving down the highway with my father. He asked me to look at a McDonald’s sign – the quintessential golden arches. He then handed me a crayon and asked me to draw what I thought the gear inside the sign (that made it spin) looked like. I was three years old.
Fast forward to how it played out: Professionally trained graphic designer and design strategist. Learned the ropes at Pentagram and Michael Osborne Design. Moved client side leading design teams to develop product, packaging, merchandising and retail experiences for Nordstrom. Journeyed into finance at BofA and Wells Fargo where real estate development and service design quickly became passions as I learned the mortgage benefits of employment in financial services. Completed the Leading By Design Fellows Program to secure a deep expertise in design and user research, user-centered design, UX strategy, and innovation acceleration. Which brings us to today, consulting for wonderfully diverse clients and teaching design and user research to people around the world.
I do my best work when I’m exploring new and disparate ideas, designing across disciplines, and helping others to do the same. I am a strong advocate and practitioner of human-centered and socially responsible design. Entrepreneurial in spirit, and collaborative by nature, I have an equally creative and analytical mind and a passion for tackling complex challenges that lead to positive change. I'm recognized as a fearless, jolly, and curious entrepreneur and a leader of design, research, and business-led solutions.
What I do isn’t a job to me, per se. Rather, it’s a fundamental part of who I am and how I live my life. My journey is to explore and enjoy life in many facets, to set an example for my growing family, and to help build and contribute to my personal and professional communities. I will forever be a student of life. Design thinking is in my DNA.
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Articles by Michele
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Dear Academic Researcher -
Dear Academic Researcher -
It seems you are thinking of switching from academic research to UX research… and specifically to my space, which is…
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Activity
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5 Questions I Wish More Product Teams Asked About AI (Join Josh LaMar, Joe Natoli, and me to discuss these topics, and more. Details below.) 1. Who…
5 Questions I Wish More Product Teams Asked About AI (Join Josh LaMar, Joe Natoli, and me to discuss these topics, and more. Details below.) 1. Who…
Shared by Michele Ronsen
Experience
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California College of the Arts
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Co-Faculty (Intro to Design Research, Leading By Design Fellowship & Design Methods & Research)
California College of the Arts
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Wells Fargo
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Bank of America
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Designer
Michael Osborne Design
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Education
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California College of the Arts
Fellowship Leading By Design Fellows Program
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This immersive and experiential graduate level program blends design thinking, business strategy, leadership and sustainability into a holistic framework. For senior professionals seeking to accelerate and deepen their capacity to innovate, solve complex problems, address critical local and global issues, and lead positive change.
Thesis Focus: Why Are We So Fat?
Obesity is a complicated epidemic affecting nearly 65% of U.S. adults. I applied design thinking frameworks and…This immersive and experiential graduate level program blends design thinking, business strategy, leadership and sustainability into a holistic framework. For senior professionals seeking to accelerate and deepen their capacity to innovate, solve complex problems, address critical local and global issues, and lead positive change.
Thesis Focus: Why Are We So Fat?
Obesity is a complicated epidemic affecting nearly 65% of U.S. adults. I applied design thinking frameworks and strategies to propose scalable solutions (including qualitative and quantitative research) refining the approach until I realized viable proposals. The end result illustrates the story of why it is actually easier (and often less expensive) to buy M&Ms than apples, and recommends
far reaching solutions to achieve meaningful change. -
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Licenses & Certifications
Volunteer Experience
Skills
Publications
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Hands-on with Design Thinking: Explore Phase
Autodesk
See publicationThe design industry has gone through significant changes of roles and responsibilities over the past ten years. If you’ve been in the industry as an educator; it’s obvious. As a student it may not be yet. The world is smaller than it was before, and technology and globalization have played a key role in bringing experiences to our hands. We as designers today have become more cross-functional in our scope, and expectations are high for the products and experiences we deliver. Design thinking…
The design industry has gone through significant changes of roles and responsibilities over the past ten years. If you’ve been in the industry as an educator; it’s obvious. As a student it may not be yet. The world is smaller than it was before, and technology and globalization have played a key role in bringing experiences to our hands. We as designers today have become more cross-functional in our scope, and expectations are high for the products and experiences we deliver. Design thinking has become a necessary piece of our process if we are to drive sustainable and positive change socially, economically, and behaviorally.
This blog series covers the five steps of Autodesk’s User Centered Design and Design Thinking process for educators and practitioners — Understand, Explore, Prototype, Refine, and Solve — and includes several homework assignments for hands-on practice. In our last post, we covered Understanding and learned how to implement practices of empathy in order to uncover and grasp people’s wants and needs. This foundational step sets the tone for our design process and ensures that we’re designing for impact. -
Hands-on with Design Thinking: Prototype Phase
Autodesk
See publicationWelcome to part three in this series about the five steps of Autodesk’s User Centered Design and Design thinking process — Understand, Explore, Prototype, Refine, and Solve. It includes several homework assignments for students of various levels and encourages hands-on practice. We’ve been articulating these steps because of the drastic changes in the design industry over the past few decades that have profound impact on how we as designers define our processes, and how we as educators are…
Welcome to part three in this series about the five steps of Autodesk’s User Centered Design and Design thinking process — Understand, Explore, Prototype, Refine, and Solve. It includes several homework assignments for students of various levels and encourages hands-on practice. We’ve been articulating these steps because of the drastic changes in the design industry over the past few decades that have profound impact on how we as designers define our processes, and how we as educators are helping to shape both these processes and the students who apply them.
I was a student too. My formal education was twenty years ago, a time when design could be summed up by the aesthetics of type, form, and material. For years, I studied, critiqued, created and questioned the design of various “things.” It was physical. “Experience” wasn’t yet part of the lexicon, but I sought just that: experience. Allow me to share a personal one. -
Hands-on with Design Thinking: Refine Phase
Autodesk
See publicationBuilding a Design Thinking skillset is a practiced process. By the time you’ve completed the first three steps in Autodesk’s Design Thinking process — Understand, Explore, Prototype, Refine, and Solve — you may also have unknowingly traveled down a path, or multiple paths, that deviated from established criteria in one way or another. While the premise of user-centered design is to include the user every step of the way, it’s plausible that new findings, stakeholders, budget, technology or…
Building a Design Thinking skillset is a practiced process. By the time you’ve completed the first three steps in Autodesk’s Design Thinking process — Understand, Explore, Prototype, Refine, and Solve — you may also have unknowingly traveled down a path, or multiple paths, that deviated from established criteria in one way or another. While the premise of user-centered design is to include the user every step of the way, it’s plausible that new findings, stakeholders, budget, technology or something within your control has inadvertently modified the direction. This is where Refine comes in: the second to last step in Autodesk’s Design Thinking process.
We’ve already covered Understanding: the step in which we learn how to uncover and grasp wants and needs through practices of empathy. In Exploring, we took strides to define for whom we are designing, what success looks like and then generating ranges of solutions to meet needs. In Prototyping, we reviewed testing, learning, and iterating to validate those proposed solutions.
In the next phase, Refine, we revisit the original design challenge and its success criteria to ensure our solutions are meeting set goals. Here, we take a fresh look at our highest fidelity prototype, review it, and take stock of how it meets the original and possibly revised goals. Remember, these goals may have morphed through the process, or it’s possible that you may have departed from the destination accidently. -
Hands-on with Design Thinking: Solution Phase
Autodesk
See publicationIn this series, Michele Ronsen of Ronsen Consulting explores Design Thinking through blogs and activities. Before reading the article below, check out the first four blogs in the series, which cover the Understand, Explore, Prototype, and Refine phases of Design Thinking.
Welcome to the fifth and final blog article about Autodesk’s five step Design Thinking Process: Solution. This is where you present your final work. Doing this well is just as valuable as producing outstanding work, if…In this series, Michele Ronsen of Ronsen Consulting explores Design Thinking through blogs and activities. Before reading the article below, check out the first four blogs in the series, which cover the Understand, Explore, Prototype, and Refine phases of Design Thinking.
Welcome to the fifth and final blog article about Autodesk’s five step Design Thinking Process: Solution. This is where you present your final work. Doing this well is just as valuable as producing outstanding work, if not even more so. It’s paramount that you do not underestimate the importance of this final deliverable. In fact, work that’s presented thoroughly and expertly will often outshine work that that isn’t as well done. Why? Several reasons:
A successful presentation will bring people together and encourage rich dialog and deep connection.
Shared experience is greater than any individual experience and possesses the power to align disparate views and gives the opportunity to progress those views with a unified vision.
Presenting your recommendation is sometimes your last opportunity to influence your audience’s beliefs and behaviors.
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Hands-on with Design Thinking: Understand Phase
Autodesk
See publicationIn this series, Michele Ronsen of Ronsen Consulting explores Design Thinking through blogs and activities. Design Thinking is a methodology for creative problem solving. Though designers and organizations define Design Thinking differently, the central process remains the same.
• start with a problem statement
• gather information about that problem with empathy and human-centered approaches
• create as many solutions as possible
• test prototyped options with…In this series, Michele Ronsen of Ronsen Consulting explores Design Thinking through blogs and activities. Design Thinking is a methodology for creative problem solving. Though designers and organizations define Design Thinking differently, the central process remains the same.
• start with a problem statement
• gather information about that problem with empathy and human-centered approaches
• create as many solutions as possible
• test prototyped options with potential users
• eventually, choose a refined or unified direction for the design
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Selina Bieber
A brief commentary on the need to create better linkages between the theoretical approaches of design science research (DSR) and practical application within commercial contexts in the age of technology. I've taken a moment to consider how a dual process would work across both spheres and what each can contribute to the other. I'll continue to work on the development of a facilitatory model over the course of my research and hope to be a little bit louder about the work I'm doing in this space. #DesignScienceResearch #technologyintegration #appliedresearch
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John Allsopp
Confronting ableism to build a more inclusive web https://buff.ly/4aSyJaa The accessibility (or lack thereof) of web software starts with the assumptions made in the research process. Many web practitioners work on high-powered computing devices, with high-resolution desktop displays, high-precision pointer devices (mouses), and high-speed bandwidth connections. Because we spend much of our professional time in these environments, we often assume that our users are in similar environments. Moreover, we assume that our users interact with their hardware the way that we do; we assume that users experience the world in the way that we do. Though nearly 60% of global web traffic comes from mobile devices, we assume our way into a web where everyone is sat at a desktop with a high-speed broadband connection, using full color vision to precision-click the interfaces in front of them.Source: Confronting ableism to build a more inclusive web ()
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Mark Fleming
In the digital world, it seems a frustrating pattern has emerged—a cycle that starts with promise, slides into mediocrity, and leaves users and businesses disillusioned. This is 'enshittification' (shoutout to Kouch Culture friends David Bloom, and Ben Dietz), the decline of once-unstoppable platforms. Enshittification isn’t just a buzzword; it’s a warning. We should stay mindful of where they invest our time, exploring new platforms that put us first. For businesses, it’s about diversifying, don’t rely on one platform to define your brand. Ultimately, success comes from making a living, not a killing. The platforms that survive will be those that balance user satisfaction with growth. For more, head to Unorthodox Blend on Substack.
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Ha Phan
Let me rephrase this question. Should inclusivity be a product requirement? There are already models and tactical accessibility standards for digital design. They can be better, but they exist. We at least know how to talk about accessibility in digital design. But in terms of inclusivity, we got a ways to go. There are many examples of algorithmic racial bias. For instance, a clinical algorithm was making Black patients appear healthier than they were and that made it harder for them to covet a spot on the transplant list. Inclusivity is about being Human-centered and it’s beyond UI. Human centered begins at how we collect good learning data, how we consider cognition and user control, what is fraud and truth in AI outputs, how we address biases in algorithms by providing governing principles. It’s across our entire infrastructure. How many PMs have guiding principles about what it means to be human centered in their product? How many PMs consider exploitation of the users’ attention as a dark pattern? How many PMs ask the question of exclusion in data? I rephrased the question from the original post because if the product considers human value, then inclusivity becomes a priority, a clear intention in the product/program roadmap.
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Kyle Soucy
🎙️ New Episode of The UX Consultants Lounge is Live! In this episode, I sit down with two legendary figures in the UX and design consulting world: Erika Hall and Mike Monteiro. Known for their honesty, wit, and willingness to challenge the status quo, Erika and Mike bring decades of experience—and a few well-placed truth bombs—to this candid conversation about UX consulting. When asked to describe UX consulting in one word, Erika says, “Lost”, and Mike delivers a punch: “Dead.” 💣 Listen to the episode to hear their powerful explanations and why the future of consulting requires honesty, backbone, and humanity. Key Topics Covered: 🔹 The Origin of Mule Design: Why they chose the name Mule and how it represents their approach to consulting—NOTE: Mules are not stubborn. They just won’t do stupid things! 🔹 Lessons from the Trenches: The challenges of running a consultancy, firing clients, dealing with contracts, and why you always need a good lawyer. 🔹 The Current UX Climate: Why UX professionals are not to blame for recent industry turbulence, and the role speculative tech growth has played in over hiring and layoffs. 🔹 Being “The Helpers”: Mike and Erika’s advice on contributing to meaningful work—whether in civic tech, local organizations, or community projects—and embracing the value of problem-solving skills. 🔹 Marketing and Business Development: The importance of putting yourself out there authentically. Erika shares how being consistent and unapologetic about your expertise helps clients find you, while Mike encourages consultants to embrace honesty and avoid sounding like machines. 🔹 Why Authenticity Matters: A bold call to action for UX consultants to stop trying to fit in, stop being bland, and start telling hard truths—because that’s what clients actually need. 💬 Notable Quotes: 🔥 "As a consultant, your job is to listen and lead—not to fit in." — Erika Hall 🔥 "Be the person who's willing to tell clients when things suck. They need that honesty." — Mike Monteiro 🔥 “Be noisy. Be loud. Be honest. That’s why they hired you.” — Mike Monteiro 🔥 "If you’re worried about sounding icky while self-promoting, you’re probably not. Authenticity makes all the difference." — Erika Hall 🎧 Listen Now: You can find The UX Consultants Lounge on your preferred podcast platform, or visit the podcast website to listen to all the episodes (link in comments). ✴️ Note: You can easily jump around to different parts of the interview using the chapter links in the embedded player on the podcast website, YouTube, or your favorite podcast player. - - - - - #UX #Consulting #UXConsulting #Freelancing #UXFreelancing #UXPodcast #UserExperience #BusinessStrategy #UXResearch #UXDesign #ConsultingLife
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Darren Hood, MSUXD
Episode 237 of The World of UX is now available! In this potpourri segment, Darren addresses four topics: 1) Clarifying skill needs for those interested in UX freelancing or consulting; 2) an overlooked critical need for those building an in-house UX team; 3) identification and management of strawman discussions and 4) the need to view UX job postings with a critical eye. Enjoy! https://lnkd.in/eQRBjRDV
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Jeff Buchanan, MSUXD
For an organization committed to the practice of user experience design, the Interaction Design Foundation doesn’t seem to value their own ideology. I’ve been a member for years and recently served as a local leader (of which I resigned a year ago and they have yet to remove me from the role). I’m finding their billing processes to be on the verge of questionable UX practices: · My membership increased 31% with no notification before billing. I was told that a single notification had been sent a year ago buried in an email with a subject line of “We have updated our Terms of Use, Privacy Policy, and Pricing Structure.” Do they not realize that subject lines such as this are white noise in people’s inboxes and begs to be deleted without reading? · To prevent the upcoming charge, the user must contact the main office and have them remove the store payment details. There is no ability for the user to do this themselves. · There is also no option to opt out of recurring charges. This is akin the dark practice of subscription services that lure users with trial period in hopes the user will forget to cancel before the period expires. · The user can cancel their membership. However, the user loses access to all materials, content, and account details even though the user has prepaid for the upcoming year. This entices the user to delay cancelling only to encounter the same pain points the following year. · User is sent an invoice AFTER the charge has been applied. No notification of upcoming billings. · When asked to refund the membership charge, the admin basically responded with “The reason we’re unable to offer a refund guarantee on the renewal of memberships is that we already have a money-back guarantee after sign-up . . . we’d have to charge higher prices if we offered unlimited refunds and that’s why we make our policies crystal-clear, doing everything in our power to ensure members understand our fair terms.” This statement basically has the overtone of: It’s not that our communication and user experience is insufficient, it’s the user’s fault. IDF needs to reassess their membership and billing practices if they want to maintain any integrity in the field. As a hiring manager, I do not look at organizational memberships as having any influence in hiring decisions. My advice for those wanting to increase their knowledge and break into design, rather than pay a yearly $264 membership fee, there are many free resources, podcasts, and articles that will help you achieve the same results. Image Credits: Bryce Durbin / TechCrunch
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Chui Yin Wong
Exciting to learn a new European Accessibility Act (EAA) is enforced. It is crucial for those designing products for EU market! US has Americans with Disability Act (ADA) UK has Disability Discrimination Act (DDA) Australia has Disability Services and Inclusion (DSI).Act EU now has European Accessibiliy Act (EAA) #accessibility #disabilityact
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Kent Beck
Serious? I gave a talk on Empirical Software Design & Tidy First yesterday. I got a question about how Rich Hickey advocates doing some "serious" design first. I'm afraid I interrupted the questioner. There's nothing inherently serious about speculative design. Empirical Design is serious--you're making design decisions in context. You're making decisions in the flow of features. You can't afford to break the current behavior. Serious! But I'm sorry I interrupted the questioner.
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Christine Perfetti
More UX and Product leaders need to hear Diana DeMarco Brown (she/her)'s wisdom. Diana is a pioneer in the UX field who takes a thoughtful and nuanced approach to assessing the current state of the tech industry. In our recent conversation, Diana shared many insights, including: - How to evaluate a company's culture during the hiring process - Why private equity ownership can result in design divestment - How Product and UX leaders can effectively influence business decisions - Why we don't need to panic with the rise of AI, but we need to think critically and prioritize regulation during this early stage Link to our full conversation: https://lnkd.in/eemDimVb
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Daniel Iaboni
🚀 Are Companies Cheating UX Maturity with Design Systems? In a recent blog post (https://lnkd.in/etYdAjDW), I shared how some companies attempt to fast-track their design maturity by adopting a design system before determining the best designs to use in the system. The result is a false sense of UX sophistication followed by surprise, and the system doesn't meet expectations. In a recent conversation, a startup was eager to purchase an out-of-the-box design system but still needed to define their product market fit, audience, or user flows. It's like handing over the keys to a Lamborghini to a first-time driver—exciting but potentially disastrous. Imagine trying to build a spaceship without a blueprint—you might end up with a shiny but ultimately useless rocket ship. A well-defined UX process ensures you have the right tools for your specific product needs suited to your brand. How is your organization focusing on the tools or cultivating a culture? If you need guidance on integrating a design system or getting your organization ready for one, feel free to reach out to @Akendi. We're here to help you navigate the journey to design maturity effectively. 🌟 #DesignSystems #UXMaturity #ProductDesign #DesignCulture #Startup #Akendi #UXDesign
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Adam Kallish
The Institute of Design (ID) at Illinois Tech recently released “Taking Responsibility in the Age of AI: The 2024 Institute of Design Report.” This report was informed by interviews with 29 design leaders, who identified five key challenges that other design leaders need to address for the field to remain relevant and effective. But how does a disruptive technology affect design leadership - and the design capabilities that activate value? The program also hosted an online discussion facilitated by Mark Jones with senior design leaders Kevin Bethune, Founder & Chief Creative Officer of dreams • design + life, Katrina Alcorn of Accenture Song, and Robert Fabricant, Co-Founder and Partner of Dalberg Design. Come with me to a discussion about the recent Writers Guild of America strike attempts to move to design up the macroeconomic ladder, the "Figmaization" of design activities, and seven critical skills for emerging design leaders to prepare at the executive table and manage their design team capabilities that benefit from AI integrations. A conundrum of uncertainty : Designers taking responsibility in the age of AI https://lnkd.in/gciDJie2 Thank you, Matt Mayfield, Chris Bernard, and Natasha Kallish, for reviewing this article and your constructive comments. - - - - - - - - - - - - - - - - - Reading Time : 30 minutes Level of Difficulty: Moderate #designleadership, #iitdesign, #artiicialintelligence
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Auston Stamm
This article highlights how to design accessible buttons that meet WCAG standards, appeal to a broad range of users, and have an intuitive feel. It specifically explores WCAG's Non-text contrast criterion and provides examples of how to use it effectively. #accessibility https://lnkd.in/gZBMU7eR
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Marie J.
#CoDesign according to the #NDIA #NDIS Doesn't look like #CoDesign. No mention of #UNCRPD in *OUR* (ie #NDIA's) #CoDesign principles. A little hint: the #UNCRPD is *THE* design determinant. #CoDesign *CAN'T* happen without explicit commitment to #UNCRPD. Explains why the #NDIS Bill breaches #HumanRights The #CoDesign Advisory Group - which "provides strategic advice to the NDIA on the implementation of co-design and engagement processes in the disability community" - hasn't met in 9 months. As I explained in my recent article, #CoDesign has been weaponised. https://lnkd.in/d8VMKkvZ Take a look. #NothingAboutUsWithoutUs #RoboNDIS #ClassAction #RoyalCommission robondis.org Mark Toomey Tony Ridley, MSc CSyP FSyI SRMCP Karen Kline Samantha Connor Mark Sweeney Nick Avery Graham Taylor Tara Hannon Muriel Cummins Georgia van Toorn Dr George Taleporos (GAICD, PhD) Shirley Humphris Peter Gregory Jordon Steele-John #BillShorten David Pocock Vinod Ralh Paul Flintoft 👇 👇👇 https://lnkd.in/dKq7mdzZ
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Bill Kurland👨🎤
This conversation, started by Trina Moore Prevail (in 2022!), is the only one worth having in #UX on LinkedIn right now. This is the craft. This is the work. This is the opportunity. Thanks to Ha Phan for reposting. #UXDesign #ProductDesign #ContentDesign #ProductManagement #DesignResearch #Accessibility
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Vy Alechnavicius
🎙️ New Episode Alert: The Future of UX Research: AI, Advanced Methods & Jobs 🚀 Today, I’m chatting with Lawton Pybus and Thomas Stokes, UX Research veterans and founders of Drill Bit Labs, a research strategy consultancy. They have also researched and authored several UX industry meta-reports and educational articles that can help UX researchers, designers, and UCD leaders stand out from the crowd. In this riveting episode, we explore: 💼 The evolving UX industry job market: insights into the skills, roles, and opportunities defining the next generation of UX researchers. 🤖 AI's growing role in UX Research: how artificial intelligence is reshaping our methodologies and deliverables. 🔬 Essential and more advanced research methods: tried and tested, and innovative techniques that are pushing the boundaries of marrying user needs with tech advancements. And much more. You can find this conversation on Spotify, Apple Podcasts, any other major podcasting platform (search “experience designed”) and of course via this link on YouTube: https://lnkd.in/gbcxwTKh If you’ve enjoyed this conversation, don't forget to share this episode with your friends and colleagues—it's a conversation worth spreading! #ux #uxresearch #userresearch #podcast #uxstrategy #designresearch #productdesign
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Monika Prasad
As a UX/UI designer focused on accessibility, I've used many color checker tools. However, I still needed separate tools: one for checking color contrast, another for simulating color blindness, and a different resource for best practices. This is no longer an issue! At DigitalA11Y, we're committed to creating accessible web experiences, and our Digitala11y Color contrast checker (https://lnkd.in/gF-Ukt4d) is a testament to that. I won't bore you with the details, but here's a quick reminder why is color accessibility important?: 1. Inclusivity 2. Legal Compliance 3. Better User Experience 4. Brand Reputation Now, let's explore the magic of Digitala11y Color contrast checker: ✅ Our Color Accessibility Tool offers a range of features designed to help designers and developers create accessible color palettes: ➡ Contrast Checker: You can check the contrast ratio between text and background colors, ensuring they meet WCAG standards. ➡ Color Blindness Simulator: We help you make informed decisions to ensure your designs are accessible to everyone. ➡ Real-Time Testing: This feature lets you see how your colors will look like helping you make better design decisions. ➡ Guidelines and Best Practices: We provide tips to help you understand and implement accessible color choices effectively. ✅ It's Easy to Use! ➡ Enter Your Colors: Input your text and background colors into the contrast checker to see if they meet WCAG standards. ➡ Adjust as Needed: If your colors don't meet the standards, adjust them. ➡ Simulate Color Blindness: Use the color blindness simulator to check how your color combinations appear to users with different types of color vision deficiencies. ➡ Apply Best Practices: Follow the tips provided to ensure your entire design is accessible. Let's make the web a more inclusive space, together! Visit our Color Contrast Checker : https://lnkd.in/gF-Ukt4d #accessibility #wcag #uxui #uxdesign #a11y
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Jennifer Blatz
The many faces of Jen BlatzChatz.... I am working on a video on How to REALLY Use AI in UX Research. If you want to be notified of when that video drops, please subscribe to the BlatzChatz (Youtube) channel. https://lnkd.in/gCBzyXQ2 This video involves: ⛈️ Thunderstorms 🤣 Mistakes 🤬 A few curse words 🤖 Real-world AI use
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Sydney Heimbrock, Ph.D
THANK YOU Office of Management and Budget for clarifying #PRA rules for #UX. So now Federal teams can leverage automated UX tools like Qualtrics to test prototypes at scale - so you can make #humancentereddesign an integral part of your organizational ecosystem. #customerexperience #userexperience
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