Frequently Asked Questions
here's Everything you need to know
What
If you’re already a member and have questions about your account click here. To log in, click here.
- JoClub is an international group of people dedicated to self-awareness, growth, and cultivating a positive community through the tool of journaling. We journal as a collective on live journaling calls on a weekly basis, and stay in touch in an always-on community platform for daily conversation, monthly challenges, and more.
- Curated and themed prompts crafted by JoClub are released everyday or weekly (based on member preference) straight to members’ inboxes. Each prompt includes a thought-provoking paragraph that helps spark introspection and keep members thinking throughout their days.
- Members get access to 8+ live journaling sessions via zoom which last an hour and a half and include guided prompts facilitated by two highly trained facilitators who all started out as JoClub members.
- Members are given first access to global retreats, custom playlists, discounts on challenges and workshops, and help build the JoClub movement along facilitators and founder, Jo Franco.
- Every member will get access to a Circle platform which is a world designed to keep members in touch on a daily basis. The Circle community is also where members RSVP and get links to upcoming sessions, watch previous recordings from our library of sessions, and engage in threads (book club, global playlist, monthly challenge, gratitude and manifesting to name a few).
- JoClub is not a substitute for therapy, it is a forum of thinkers invested in personal development. We highly suggest you seek professional help if you feel its right for you.
- Our three pillars are:
- CLARITY: We guide you through prompts that help make a path to fulfillment as clear as possible.
- COMMUNITY: We discuss a range of topics that help develop self-awareness, emotional intelligence, and self-discovery, and keep each other accountable through the most diverse and invested community on the Internet.
- CONNECTION: Not only will you connect to yourself, but you’ll connect to the community of global journalers bold enough to share our innermost thoughts with the world.
Who
If you’re already a member and have questions about your account click here. To log in, click here.
- JoClub is made for people who are tired of having surface conversations. We're committed to self-awareness, and action steps to design and attract our dream lives and relationships, including the one with ourselves.
- Members typically have at least an intermediate level of English and we accept accents with love and open arms.
- JoClub is a diverse and open minded community of introverts, ambiverts, extraverts, writers, creatives, thinkers, entrepreneurs, and growth minded people. We welcome anyone who is seriously committed to the habit of journaling and self-awareness, and will invest in you as much as you invest in yourself. We are global, and come in all ages, colors, religious, sexual orientations, pronouns, shapes, and sizes. Despite our differences, we're all supportive of one another and support each others' life milestones.
When
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- As of December 20th, 2022, JoClub meetings are one and a half hours long, and currently happen several times a month at both 12pm EST and 5pm EST. Members get access to around eight sessions a month.
- To keep members accountable throughout the days, they receive either daily prompts or weekly based on their preference, as well as food for thought explanations to help them stay mindful.
- The Circle community is where daily conversation happens and where JoClub members to stay in touch. We host monthly challenges, a book club, a global playlist thread, and members ask more prompts to keep you on your toes.
Where
If you’re already a member and have questions about your account click here. To log in, click here.
- With a device and an internet connection, you can meet up virtually with other members through our live journaling Zoom calls, or our Circle chat threads from the comfort of your own home. Android and Apple apps are available for free download to get access to the Circle community on your phone.
- The meetings take place on Zoom, a video calling platform that does not require any downloading. You simply press the link, type in your name, and join the meeting at the scheduled time which you’ll see scheduled in Circle.
- If you’re on the go, you can join too! You can keep your camera off if that is more convenient for you
Why
If you’re already a member and have questions about your account click here. To log in, click here.
- Motivation: With daily, introspective prompts, you will never have to think twice about what to write in your journal. JoClub prompts are the equivalent of adding a shot of espresso in your drink- a burst of motivation to keep going on with your day.
- Unique: JoClub is your one-stop shop for introspection and journaling! We pride ourselves on being the most wholesome community on the internet.
- Diversity: JoClub is a global group with members who have had varying upbringings and life experiences. Regardless of factors like age, gender, sexual orientation, ethnicity, religious beliefs, and anything else that makes us all incredibly unique, we come together to support one another.
- Community: JoClub members all have one important thing in common- a passion for personal growth. We’re your cheerleaders all around the world, and celebrate your highs and comfort you on your lows. JoClub members see us as their support system, and confide in one another in profound and important ways. PS: Even if you are introverted (Many of the members consider themselves to be as well!), you can comfortably socialize because we host a zero tolerance safe space.
Other Questions
If you’re already a member and have questions about your account click here. To log in, click here.
- Say hi on the Circle platform! You can introduce yourself, browse through the different channels (ex. monthly challenge, book club, and around the world), and meet your fellow facilitators and members!
- Fill out the welcome survey in your inbox.
- Answer today’s prompt in your inbox.
- Check out the JoClub Instagram account for new posts, stories, and aesthetic inspiration.
Log in to your account and toggle auto-renew off from the Subscriptions menu item. https://joclub.memberful.com/account/subscriptions
Yes. Click Change plan from the Subscriptions menu item in your account. You’ll be switched to the new plan immediately and charged a prorated amount. https://joclub.memberful.com/account/subscriptions
Yes. Log in to your account to change personal info. To add the new card and click Update my credit card. https://joclub.memberful.com/account/credit_card/edit
- Passwords are not required for your membership account. Instead, visit our sign in form, enter your email address and click Send sign in link. We’ll send you an email with a link that you can click to sign in. The link can only be used once and expires after 24 hours.
- If you prefer to create a password, you can do so after you sign up for a membership. If you ever need to reset your password, click this link https://joclub.memberful.com/auth/password/new, enter your email address, and then click send me reset instructions. To ensure the reset process is secure:
- Password reset links automatically expire after 48 hours. Password reset links can only be used once. If you click the link, and reset your password, the link becomes invalid. If the link becomes invalid, delete the old reset email and start with a fresh password reset.
- Yes! We’ll take great care of the recipient! Gift a yearly membership here 🎁
- Or gift a quarterly membership here 🎁
- You will be prompted to enter the gift recipient’s name and email address, the delivery date, a personalized message, and your payment information. The gift recipient will receive an email with a link to activate their gift. If a physical address is required, the gift recipient will have the opportunity to enter it when they activate the gift.
- Keep in mind that you’re purchasing a one-time gift for the selected term (e.g. month or year). The gift recipient will be responsible for adding a payment method before the next renewal period if they’d like to continue with the subscription.
You’ll receive an email to create your Circle account within a few hours of buying your subscription. If you don’t receive it, email info@joclub.world.
- You’ll be able to see all upcoming sessions in Circle here.
- We record the sessions and send to members only to be watched on demand that get uploaded to the Circle session library. New members also have access to previous sessions.
- You can activate notifications on Circle and never miss a session with notifications straight to your phone.
- If you miss one of the journaling meetings, you can always rewatch the recording, and RSVP for the next sessions.
- If you are unsure of how to answer a prompt or in need of extra inspiration, check out the food for thought that can be found in each of the daily prompt emails. There are no wrong answers, so answer what feels right to you.
- If have any questions or suggestions, you are more than welcome to send an email to JoClub at info@joclub.world