User Experience Research Intern

  • Full-time
  • Career Track & Grade: ICX/X
  • Department: Product

Company Description

LinkedIn is the world’s largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.

This role is not eligible for visa sponsorship. Applicants must be authorized to work in the US for LinkedIn without requiring visa sponsorship now or in the future.  

Job Description

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers both hybrid and remote work options, meaning you can work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together, or this role can be performed remotely in most locations in the country of employment.

LinkedIn’s vision is to create economic opportunity  for every member of the global workforce. Our global User Experience Research (UER) team advances this vision by discovering actionable insights to inform and inspire the design of quality, inclusive products. We're passionate about designing an equal, fair, and accessible platform that’s modern, engaging, and responsible.  

Our products help professionals all over the world stay connected, informed, and productive. The LinkedIn ecosystem is about more than just job hunting. We create and support active communities and enterprise products around sales, marketing, learning, and recruiting. Our team uses a wide range of research methods across the product development lifecycle. We pride ourselves on the rigor of our work, and we  encourage experimentation as we connect the dots between user insights, design patterns, and business goals.  

As an intern on the User Experience Research team, you will contribute to the entire research process, from project scoping to synthesis and communication of insights. You’ll collaborate closely with other experienced UERs and a cross-functional team to influence key strategy and execution decisions.  

We’re looking for interns  to join our team of curious, critical thinkers to work in partnership with product design, content design, product management, engineering, marketing, market research, and data science. Building products for the world's workforce takes a bold, diverse, empowered team — come be a part of ours.  

Responsibilities:  

  • Partner with design, product, and marketing colleagues to understand business needs and design appropriate research studies to generate user- focused insights.  
  • Design and conduct user research studies, including surveys, in-depth interviews, field studies, focus groups, and concept/prototype testing.  
  • Deliver compelling research findings with clear recommendations. 

Qualifications

Basic Qualifications :  

  • Currently pursuing a BA/BS, MA/MS or PhD in Psychology, Cognitive Science, Social Science, Anthropology, Human-Computer Interaction, Design, or related field – or equivalent experience.  
  • Currently enrolled in a college or university program and returning to school the term following your summer internship.   

Preferred Qualifications:  

  • Understands how to frame a research study around a clear business problem.  
  • Basic understanding of research, design, and product development practices.  
  • Ability to derive clear insights from structured or unstructured data from a single study.  
  • Ability to tell a coherent, linear story, with clearly documented  findings and recommendations that relate to the original brief.  
  • Advocates for the user and brings their perspectives to life.   
  • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision.  
  • Demonstrated knowledge of UX heuristic principles, inclusive design, design ethics, and accessibility.

LinkedIn is committed to fair and equitable compensation practices. 

As required by C.R.S. § 8-5-201(2): (Colorado only) The minimum pay for this role is $40.00 per hour. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. 

The total compensation package for this position may also include annual performance bonus, stock and benefits. For additional information, visit: https://careers.linkedin.com/benefits.

#LI-REMOTE

Additional Information

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: https://lnkd.in/equalemploymentopportunity2017. Please reference the following information for more information: https://legal.linkedin.com/content/dam/legal/LinkedIn_EEO_Statement_2020.pdf.  Please reference the following information for more information:  https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf and https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

  • Documents in alternate formats or read aloud to you
  • Having interviews in an accessible location
  • Being accompanied by a service dog
  • Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

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Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

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